Dawn Berard was a phenomenal agent! She not only made the home buying process fun and exciting, but she negotiated the sellers down to a price that was less than what we said we would pay! She not only carefully listened to our requests, she fulfilled them. For every small detail that came up, Dawn either had an answer ready or she would get back to us with one very quickly. Her wealth of knowledge in the Wilmington area is extraordinary and her negotiation tactics are remarkable. Dawn Berard is a true professional; polite, respectful, and responsive to ALL phone calls and numerous questions. In short, Dawn went above and beyond to make our real estate purchase happen and I will be certain to recommend her to anyone looking to purchase and/or sell their home!