Move-Ins are scheduled during regular business hours, Monday-Friday, 10:00 am to 4:00 pm. Other options are available for an additional fee. Please consult your Property Manager for more information.
Initial Payments: Initial payment of security deposit must be provided in certified funds (money order or bank check). Depending upon timing, first month’s rent may also be required to be provided by certified funds.
Utilities: Utilities not provided by the landlord must be in the tenant’s name prior to occupancy with utility account numbers provided to the Property Manager. Failure to do so, or allowing utilities to lapse for non-payment or early termination will result in additional penalties as outlined in the Tenant Fee Schedule.
Rent Payments: Rent is DUE on the FIRST day of every month and considered LATE on the second day of the month. You are granted a waiver from late fees if rent is DEPOSITED into our account by the fifth day of the month. We cannot accept cash. Personal checks are accepted (with an additional processing fee), unless a check has been returned. Then only bank checks or money orders are accepted (also with an additional processing fee). For those of you choosing to pay by paper checks, you need to have that to us in order to be deposited on or before the fifth. That means if the fifth is on a Saturday or Sunday or Holiday Monday, your rent needs to be deposited into our account on or before the previous Friday or you will be considered late and charged a late fee. Those paying by eCheck have until midnight on the fifth regardless as your payment is considered deposited when you make it (unless for some reason your payment is returned for insufficient funds or bad account information) – yet another advantage paying by eCheck.
Move-In Checklist: You will be provided a Move-In Checklist. Complete this check list in detail and return it to our office within 2 days. Please note any items in need of immediate attention. Maintenance Request should be submitted via your Tenant Portal. If you are experiencing an emergency such as a break-in or fire, please call us and an the appropriate authority (Police or Fire and Rescue). We try to address non-emergency maintenance requests within 24 or 48 hours depending on our work load.